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Upload and remediate a document

Upload a PDF or DOCX, follow processing, and understand the outputs created by automated remediation.

For
Document owners and remediation contributors
Typical time
5 minutes plus processing
Upload a document

Before you start

  • An active plan with remaining remediation allowance
  • A supported PDF or DOCX within the plan file-size limit

Procedure

Step by step

  1. Open Start new work

    From the dashboard, go to the upload area. If you selected a folder first, new documents are placed in that folder.

  2. Select or drop files

    Choose one or more PDF or DOCX files. The browser shows each file's queued, uploading, completed, or failed state.

  3. Wait for a terminal result

    The private original is validated and queued for isolated processing. The document page updates when the job succeeds or fails.

  4. Review the generated version

    Open the document to inspect its score, machine-detectable findings, unresolved manual checks, hosted HTML, rebuilt tagged PDF, and audit report.

Outputs and their purpose

Hosted HTML is responsive, editable, and usually the strongest reading experience. The rebuilt tagged PDF is intended for offline use and may reflow or simplify the original layout.

  • The original file remains private storage input.
  • Each completed run creates an immutable version.
  • The audit report records automated evidence, not certification.

If an upload is rejected

Check the real file type, file size, remaining monthly allowance, and whether the current plan includes automated remediation. A renamed or damaged file can fail content validation even when its extension looks correct.

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