Account and operations
Understand plans, billing, and usage limits
Read workspace allowances, choose a plan, start checkout, and understand which limits apply to each workflow.
- For
- Workspace owners and purchasers
- Typical time
- 5 minutes
Before you start
- Workspace owner access for billing changes
Procedure
Step by step
Review current usage
The dashboard and billing page show the active workspace plan and relevant document, website, member, workspace, and Exchange allowances.
Compare the complete contract
Use the Pricing page for current published limits. Exchange is an operations-focused plan and does not include automated document remediation.
Start checkout as the signed-in owner
Choose the intended plan from Pricing or Billing. The server maps the checkout product to a known plan; unknown products do not grant access.
Confirm the resulting plan
After payment completes, return to Billing and verify the active plan before relying on new capacity.
Limits are enforced separately
Document remediation, upload size, members, workspaces, active Exchange cases, monitored domains, and monitored PDFs are distinct allowances. Website scanning does not consume a remediation upload until you explicitly convert a discovered PDF.
Billing support
For a payment, invoice, or plan-sync problem, contact support with the workspace name and approximate transaction time. Do not send card details or secret keys.
Related guides
- Get started with DocAccessibleSet up your workspace, choose the right workflow, and complete your first useful accessibility task.
- Connect a website and install PDF monitoringVerify a public domain, install the lightweight script, and begin building a bounded PDF inventory.
- Create and manage an Exchange caseSet acceptance criteria, invite a scoped vendor, and keep source files, deadlines, and activity in one controlled case.