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Account and operations

Manage workspaces, members, invitations, and roles

Keep work in the right workspace, invite teammates, assign least-privilege roles, and transfer ownership carefully.

For
Workspace owners and admins
Typical time
10 minutes
Manage members

Before you start

  • Owner or admin permissions for the active workspace

Procedure

Step by step

  1. Confirm the active workspace

    Use the header switcher before inviting members or changing settings. Customer workspace selection never changes platform-admin scope.

  2. Invite by email

    Choose a role that matches the person's responsibilities. Seat and workspace limits are enforced by the active plan.

  3. Review pending invitations

    Cancel invitations that are no longer required and resend only when appropriate. Invitation access should not be forwarded.

  4. Change roles or ownership

    Use least privilege. Ownership transfer is a high-impact action and should be confirmed with the receiving owner before completion.

Role expectations

Owners control the workspace and high-impact settings. Admins manage operations. Contributors perform assigned work. Viewers receive read-focused access. The API rechecks every protected action regardless of what the UI displays.

Keep workspace data separated

Documents, sites, feedback, reviews, keys, and Exchange cases belong to the active workspace. Verify the switcher after changing organizations or testing multiple accounts.