DocAccessible
Product features

Turn reader feedback into accountable accessibility work.

Give people a direct way to report a document barrier, then keep the context, owner, status, and resolution together until the issue is closed.

Report an accessibility barrier

Tell the document owner what prevented access. This is feedback, not a formal legal complaint.

Accessible intake captures

  • Description of the barrier
  • Location in the document
  • Browser or assistive technology
  • Optional contact details and follow-up consent

Report received

Reference DAF-72B8C14A lets the owner track the submission.

From report to resolution

A feedback channel that does not end in an inbox.

  1. Confirm intake

    The reader receives an immediate on-screen confirmation and a reference code without being required to identify themselves.

  2. Triage the context

    The workspace sees the document, location, assistive-technology context, contact preference, and full barrier description together.

  3. Assign and resolve

    An editor assigns ownership, updates status, records validation or follow-up, and preserves the resolution date.

Guidance-aligned intake

Collect what helps reproduce the barrier.

Section508.gov recommends an easy-to-find, conformant feedback mechanism that collects the issue, location, optional contact details, and assistive-technology context, then assigns a reference and tracks resolution. DocAccessible implements that operational pattern for hosted documents while keeping formal complaint and accommodation processes separate.

Questions

Clear scope for readers and owners.

Is this a formal complaint system?

No. The form is clearly presented as accessibility feedback, not a formal legal complaint. Organizations that need a formal Section 508, ADA, grievance, or accommodation process should publish those instructions separately.

What information can a reader provide?

The accessibility problem is required. Name, email, document location, browser or assistive technology, and consent to follow up are optional so a reader can report a barrier with less friction.

How does the owner manage a report?

Each submission receives a reference code and enters the workspace inbox. An editor can assign an owner, move it through new, in review, resolved, or dismissed states, and preserve an internal resolution note.

Which plans include accessibility feedback?

The hosted-document feedback form and triage inbox are included with Pro and Team. They appear automatically on eligible public and unlisted hosted documents.

Before publication

Record who approved the version readers received.

Explore document approval